32% of AR ages over 90 days. Around 70% is never collected — not because it can’t be recovered, but because no one followed up in time.
Every payer has a phone line. Every call takes 30 minutes. Half of that is productive. The other half is navigation, hold time, and transfers. A billing team can reach maybe 8 payers per day. That leaves dozens of claims uncontacted. They age. The recovery window closes.
Anka checks payer systems for claim status continuously — no phone calls needed — and provides real-time updates on adjudication, payment status, and denial reasons. Alerts surface only when action is required.
When a claim is pending or denied, Anka determines the right next step: resubmit with corrected information, submit appeal documentation, or escalate to higher-level review. No guessing — everything executed automatically.
Timely filing deadlines, appeal windows, and resubmission timeframes — Anka tracks every deadline and triggers appropriate action before the window closes. Nothing ages past the point of recoverability.
When a claim requires human judgment — complex clinical review, payer negotiation, exception handling — Anka routes it to the right reviewer with full context assembled. Human oversight sees the work, not the busy work.
15-25% of accounts written off as bad debt are actually recoverable. Anka identifies patterns: which payers delay most, which denials are reversible, and which claims can be successfully resubmitted before deadlines close.
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